(An Updated Online Banking Experience)An updated version of our Online Banking known as Digital Banking, is now available. This new look and feel will provide consistent navigation from any device used to access accounts. To see the Digital Banking, you can log in, access the demo link https://firsttexas-gtwn.myebanking.net/#/demo, or feel free to visit one of our locations where a knowledgeable staff member will be happy to show you the new platform.
Happy 4th of July!
All of our locations will be closed on Thursday, July 4th.
In today’s fast paced world, we know that our customers do not want problems but SOLUTIONS. We take pride in offering banking technology tools, but particularly – we take pride in our personal service and dedication to our customers. Let First Texas Bank’s dedicated bankers provide you with the SOLUTIONS to meet your financial needs.
HOW DO I LOG ON FOR THE FIRST TIME?
WHAT ARE THE PASSWORD SPECIFICATIONS?
HOW MANY INVALID PASSWORD TRIES BEFORE THE USER IS DISABLED?
WILL THE PASSWORD FOR THE CUSTOMER EXPIRE?
HOW MANY DAYS OF INACTIVITY BEFORE A USER IS DISABLED?
HOW MANY DAYS FROM THE INVITE WILL A NEW USER HAVE TO LOGIN WITHOUT BEING DISABLED?
IF A USER LOGS ON AND IS ASKED SECURITY QUESTIONS THAT THEY DID NOT SELECT, WHAT DOES THIS MEAN?
MUST A USER SELECT THREE SECURITY QUESTIONS AND ANSWERS?
ARE THE SECURITY ANSWERS CASE SENSITIVE OR REQUIRED TO BE A CERTAIN LENGTH?
IF THE CUSTOMER-USER SELECTS “FORGOT PASSWORD” ON THE LOGIN PAGE HOW WILL THIS WORK?
IF THE CUSTOMER-USER FORGETS THEIR USER NAME AND SELECTS “FORGOT USER NAME” LINK ON THE LOGIN PAGE HOW WILL THIS WORK?
HOW MANY DAYS OF TRANSACTIONS WILL APPEAR ON THE RECENT TRANSACTION PAGE?
WHERE DOES THE CUSTOMER GO TO SEE PRIOR TRANSACTIONS?
WHAT SCREEN RESOLUTION IS RECOMMENDED TO PREVENT HAVING TO SCROLL LEFT FROM RIGHT TO SEE THE ENTIRE SCREEN?
WHERE IS THE OPTION TO EXPORT TRANSACTIONS?
WHAT IF NOT ALL OF MY ACCOUNTS APPEAR ON MY ACCOUNT LIST?
WHO DO I CALL IF MY DEBIT CARD IS LOST OR STOLEN?